Shipping policy

At The Pooja Edit, we carefully pack every order to ensure your Pooja Essentials, Agarbatti, Dhoop, Havan Samagri, Pooja Kits, and other products reach you safely and in excellent condition.

Order Processing

All orders are processed within 1–3 business days after the order is successfully placed and payment is confirmed. Orders placed on Sundays or public holidays will be processed on the next working day.

Delivery Time

Once your order has been dispatched, it is generally delivered within 3–7 business days, depending on your location and courier service availability.

Delivery to remote or certain non-serviceable areas may take additional time.

Shipping Charges

Shipping charges, if applicable, will be displayed at checkout before you complete your purchase. Any applicable free-shipping offers will be clearly mentioned on our website.

Order Tracking

Once your order is dispatched, you will receive the available tracking details through your registered contact information. You can use the tracking information to check the current status of your shipment.

Delayed or Undelivered Orders

While we work with reliable delivery partners, delays may occasionally occur due to weather conditions, public holidays, logistical issues, incorrect address details, or other circumstances beyond our control.

If your order is delayed significantly, please contact us and we will assist you in checking the shipment status.

Incorrect Address or Contact Details

Please ensure that your shipping address, PIN code, email address, and contact number are correct while placing your order. The Pooja Edit will not be responsible for delivery delays or additional charges caused by incorrect or incomplete information provided by the customer.

Damaged Package

If you receive a package that appears damaged or tampered with, please contact us as soon as possible with photographs or videos of the package and products received. This will help us review the issue and assist you accordingly.

Contact Us

For any shipping-related questions or assistance, please contact us:

The Pooja Edit
B1/003, Krishna Apra Gardens,
Indirapuram, Ghaziabad – 201010, India

Email: thepoojaedit@gmail.com
Phone: 9910728928